Planning your desert adventure in Jaisalmer? Our General FAQ section is designed to answer all the common questions guests have before booking a desert safari. From details about how to book and make payments to information about our luxury and open-air camps, this page covers it all. You’ll also find guidance about camel safaris, jeep rides, and ATV adventures, along with safety tips for families and kids. We have also included information on meals, cultural evenings, transport options, and things to carry for a smooth trip. Guests often ask about the best time to visit Jaisalmer and what kind of weather to expect, so we’ve included that too. Whether you’re booking as a solo traveler, a couple, or a large group, these FAQs will help you understand everything in advance. Our aim is to ensure your desert journey is stress-free, safe, and memorable.
You can book directly through our website, call/WhatsApp, or via our travel partners.
Yes, a small advance is required to confirm your booking. The balance can be paid on arrival.
We accept cash, UPI, bank transfers, and major debit/credit cards.
Cancellations up to 48 hours before the tour start are refundable (with minor deductions). Last-minute cancellations are non-refundable.
Yes, but subject to availability. Advance booking is recommended, especially in peak season (Dec–Jan).
Yes, a confirmation email/WhatsApp message is sent with package details.
We have open-air camping, deluxe tents, and luxury Swiss tents with attached washrooms.
Yes, basic washrooms in deluxe camps and attached modern washrooms in luxury Swiss tents.
Yes, in luxury camps. In basic camps, hot water can be arranged on request.
Check-in: 2:00 PM | Check-out: 10:00 AM.
Yes, mattresses, pillows, and blankets are arranged on the dunes.
Yes, our staff and camel handlers stay nearby to ensure safety.
Usually 30–60 minutes, depending on the package chosen.
Yes, kids above 5 years can ride with a handler. Small kids can ride along with parents.
Yes, every camel has a trained handler for safety and guidance.
Yes, saddles are cushioned. Long rides are broken into short sessions for comfort.
Yes, you can customize your package to include one or both.
Most evening and overnight packages include sunset camel rides.
Jeep dune bashing, ATV biking, and parasailing (seasonal).
Yes, it is done by professional drivers with 4×4 vehicles.
Yes, after a short safety briefing, you can ride ATVs under supervision.
Usually 15–20 minutes, but can be extended on request.
Yes, some activities like ATV and parasailing are chargeable separately.
ATV: 12+ years | Jeep safari: all ages allowed | Parasailing: 16+ years.
Authentic Rajasthani vegetarian dinner and breakfast. Non-veg meals available on request.
Yes, in luxury camps. Open-air safaris usually include freshly cooked simple meals.
Yes, with prior notice.
Yes, complimentary bottled water is available.
Yes, tea/coffee and light snacks are served at camps.
Yes, but we recommend enjoying freshly cooked meals prepared at the camp.
Kalbeliya folk dance, Manganiyar music, and fire shows.
Usually starts around 7:00 PM after sunset and continues till 9:00–9:30 PM.
Only in luxury/overnight packages, not in basic camping.
Yes, towards the end, guests are invited to join the dancers.
Yes, they are safe and enjoyable for all age groups.
Yes, private performances can be arranged for groups/corporates.
Yes, complimentary pick-up and drop within Jaisalmer city.
Yes, city tours, Kuldhara, Tanot Mata Temple, and Longewala trips can be arranged.
Yes, both can be arranged at extra cost.
Yes, Fortuner and Thar jeeps are available.
Yes, sedan, SUV, and tempo travelers can be booked.
Sunglasses, sunscreen, hat/scarf, camera, and light cotton clothes.
Yes, October–February nights are very cold. Carry jackets/sweaters.
Comfortable sandals or sports shoes. Avoid high heels.
Yes, but we provide mattresses, blankets, and pillows.
Yes, as ATMs are not available near the dunes.
October to March is the best season.
Daytime can go above 45°C (April–June). Safaris are not recommended then.
Yes, winter nights can drop below 5°C. Carry warm clothes.
Not recommended. July–September sees humidity and less desert activity.
Yes, camel and jeep rides are safe under staff supervision.
Children above 5 years. Younger kids can ride with parents.
Yes, but we recommend deluxe/luxury tents for comfort.
Yes, family-sized tents are available.
Yes, for groups of 10 or more.
Yes, team-building games, gala dinners, and cultural evenings can be customized.
Up to 150–200 guests.
Yes, basic first-aid kits are available at camps.
Short rides are fine, but consult your doctor if you have back/heart issues.
Yes, only packaged bottled water is provided.
Yes, with gala dinners, cultural shows, and fireworks.
Yes, special setups can be arranged with cakes, décor, and music.
Yes, arrangements can be made at the dunes.
Yes, the desert sky is very clear, perfect for watching stars and Milky Way.
Yes, no extra charge for personal photography.
Yes, on request.